Effective Date: September 22, 2026
Hope Housing (“Hope Housing,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, requesting assistance, applying for housing, or interacting with our programs and services.
This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.
1. Information We May Collect
We may collect information that you voluntarily provide through website forms, email, telephone communications, applications, or other interactions with Hope Housing.
This information may include:
- Name
- Email address
- Telephone number
- Mailing or residential address
- Information submitted through contact or housing inquiry forms
- Information related to program eligibility or housing needs
- Employment-related information when relevant to services requested
- Communications you send to us
- Any other information you voluntarily provide
Please do not submit highly sensitive medical, financial, identification, or confidential information through general website contact forms unless specifically requested through an appropriate secure process.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Approximate geographic region
- Referring website
- Date and time of visits
- Website interaction and performance information
This information may be collected through cookies, analytics services, server logs, and similar technologies.
3. How We Use Information
We may use information collected through the website to:
- Respond to inquiries
- Process housing or program requests
- Communicate about Hope Housing programs and services
- Coordinate requested resources or assistance
- Improve our website and user experience
- Maintain website security
- Manage administrative operations
- Comply with applicable legal requirements
- Protect the safety, rights, and property of Hope Housing, residents, staff, volunteers, and others
4. Sensitive and Health-Related Information
Hope Housing provides supportive housing and recovery-related resources. Information submitted to us may occasionally relate to an individual’s personal circumstances, recovery needs, or housing situation.
We take reasonable measures to protect information provided to us. However, this public website should not be treated as a secure medical communication platform.
Do not use website forms to communicate an emergency or urgent medical, psychiatric, or safety concern.
5. Sharing of Information
We do not sell or rent personal information.
We may share information when reasonably necessary with:
- Website hosting and technology providers
- Administrative service providers
- Professional advisers
- Program partners or service providers when appropriate and authorized
- Government agencies, regulators, courts, or law enforcement when legally required
- Other parties when necessary to protect safety, prevent fraud, enforce rights, or comply with law
Service providers may only receive information reasonably necessary to perform services on our behalf.
6. Cookies and Analytics
Our website may use cookies and similar technologies to remember preferences, understand website traffic, maintain functionality, and improve user experience.
You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website features.
Please review our Cookie Policy for additional information.
7. Third-Party Websites
Our website may contain links to external websites or services.
Hope Housing is not responsible for the privacy practices, security, accuracy, or content of third-party websites. We encourage users to review the privacy policies of any external service they visit.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website, electronic communication, or internet-based storage system can be guaranteed to be completely secure. Information submitted electronically is provided at the user’s own reasonable risk.
9. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Respond to inquiries
- Provide requested services
- Maintain administrative records
- Fulfill legal or contractual obligations
- Resolve disputes
- Protect legitimate organizational interests
Information that is no longer reasonably required may be securely deleted or anonymized where appropriate.
10. Children’s Privacy
This website is not intended to knowingly collect personal information directly from children without appropriate parental, guardian, or legally authorized involvement where required by law.
If you believe a child has submitted personal information improperly, please contact us.
11. Your Privacy Choices
Depending on applicable law, you may have rights concerning your personal information, including requesting access to, correction of, or deletion of certain information.
Requests may be subject to identity verification and legal record-retention requirements.
12. Changes to This Policy
We may revise this Privacy Policy periodically to reflect changes in our website, programs, technologies, or legal obligations.
The updated effective date will appear at the top of this page.
13. Contact Us
For questions regarding this Privacy Policy or our privacy practices, please contact:
Hope Housing
Email: info@hopehousing.org
Phone: (958)123-4567
Address: 123 Hope Lane, Atlanta, GA 30303